Senior Industrial Designer

Handstands, a leading manufacturer and marketer of technology accessories based in Salt Lake City, is looking for an individual to join its Creative Team, and assist in the design of its products.  This person will need an in-depth knowledge of industrial design principles, current design trends, and the know how to leverage them in creating compelling products that will exceed market expectations.

 We’re looking for someone who can:

  • Work with Product Managers and other members of the Creative Team to design new products across a wide range of categories and within Handstands suite of brands.
  • Work closely with the Product Design Manager to identify new product and packaging design trends appropriate to Handstands target audience and brands.
  • Responsible for creating innovative, visually inspiring, and trend focused products and packaging centered on a strong understanding of design principles and visual aesthetics.
  • Source manufacturing partners, maintain factory relationships, and manage product development from concept through product packaging, mold development, price negotiations, product setup, specification documents and capacity considerations.
  • Sales support as required, including assistance with the production of marketing materials, trade show booths, and retail signage.
  • Graphically understand and evolve Handstands’ brands and assist in merging the industrial design and graphic design languages into unified brand concepts.
  • Support and add to the fun, collaborative, critique centered dialog within the Product Development Team.
  • Interface with other departments to formulate a cohesive design brief and execute it in a timely manner.

 Here is what you need to bring to the table:

  • BFA/BS degree in Industrial Design. 
  • 5-10 years of experience.
  • Experience with the processes of empathizing, defining, ideating, prototyping and testing as applied to industrial design, labeling, and package design.
  • Strong portfolio that demonstrates inspiring sketching, convincing thought process (tell us the story behind the design), originality, creativity, attention to detail and a thorough understanding of design principles.
  • Proficiency in Solid Works or other 3-D modeling software. Keyshot a plus.
  • Solid understanding of current Adobe Creative Suite products and the ability to utilize the programs creatively and imaginatively.
  • Strong ideation and concept generation skills.
  • Basic understanding of manufacturing processes and materials including, injection molding, blow molding, casting, basic electronics manufacture, and of packaging materials and processes.
  • Good grasp of graphic design across various platforms, mediums, and packages.
  • Mechanical design experience a plus. Designing for electronics a plus.
  • A proven track record of time management and of hitting deadlines.

*If this is who you are and you have a proven track record of accomplishments in this arena, submit your resume at careers@handstandsproducts.com

Industrial Designer

Handstands, a leading manufacturer and marketer of technology accessories based in Salt Lake City, is looking for an individual to join its Creative Team, and assist in the design of its products.  This person will need an in-depth knowledge of industrial design principles, current design trends, and the know how to leverage them in creating compelling products that will exceed market expectations.

 We’re looking for someone who can:

  • Work with Product Managers and other members of the Creative Team to design new products across a wide range of categories and within Handstands suite of brands.
  • Work closely with the Product Design Manager to identify new product and packaging design trends appropriate to Handstands target audience and brands.
  • Responsible for creating innovative, visually inspiring, and trend focused products and packaging centered on a strong understanding of design principles and visual aesthetics.
  • Source manufacturing partners, maintain factory relationships, and manage product development from concept through product packaging, mold development, price negotiations, product setup, specification documents and capacity considerations.
  • Sales support as required, including assistance with the production of marketing materials, trade show booths, and retail signage.
  • Graphically understand and evolve Handstands’ brands and assist in merging the industrial design and graphic design languages into unified brand concepts.
  • Support and add to the fun, collaborative, critique centered dialog within the Product Development Team.
  • Interface with other departments to formulate a cohesive design brief and execute it in a timely manner.

 Here is what you need to bring to the table:

  • BFA/BS degree in Industrial Design. 
  • 2-4 years of experience.
  • Experience with the processes of empathizing, defining, ideating, prototyping and testing as applied to industrial design, labeling, and package design.
  • Strong portfolio that demonstrates inspiring sketching, convincing thought process (tell us the story behind the design), originality, creativity, attention to detail and a thorough understanding of design principles.
  • Proficiency in Solid Works or other 3-D modeling software. Keyshot a plus.
  • Solid understanding of current Adobe Creative Suite products and the ability to utilize the programs creatively and imaginatively.
  • Strong ideation and concept generation skills.
  • Basic understanding of manufacturing processes and materials including, injection molding, blow molding, casting, basic electronics manufacture, and of packaging materials and processes.
  • Good grasp of graphic design across various platforms, mediums, and packages.
  • Mechanical design experience a plus. Designing for electronics a plus.
  • A proven track record of time management and of hitting deadlines.

*If this is who you are and you have a proven track record of accomplishments in this arena, submit your resume at careers@handstandsproducts.com

Customer Service Representative  

The Customer Service Representative handles in-bound phone calls, e-mails, and orders from businesses throughout the nation seeking to place orders for our impressive promotional products. The CSR becomes an expert in company products, order process and serves as the main point of contact for their assigned territory. He or she answers customers' questions in a friendly, helpful manner, types notes into the system regarding special customer requests, updates orders, and provides exceptional service at all times. He or she should be upbeat, friendly and able to remain positive in demanding situation while still providing exceptional customer service.

Essential Job Functions:

  • Manage customer inquiry with professionalism and superior customer service skills.
  • Manage large amounts of incoming calls
  • Provide updates, tracking and order details to customers.
  • Follow up on open customer orders within assigned territory.
  • Send out order conformations and art layout for each order received.
  • Manage customer expectations regarding product lead times, production art and other order details.
  • Work with regional ISR team member and CSRs daily on customer needs.
  • Suggest ideas to customers to enhance and magnify their experience.
  • Able to work in a fast paced department and handle multiple tasks at one time.
  • Ensure all daily tasks are completed.
  • Meet or exceed goals and objectives as an individual and as a department.
  • Identify and assess customers’ needs to achieve satisfaction

 Skills and Experience:

  • Excels in a team environment and cool under pressure
  • Proficient with Microsoft Word, Excel, and Outlook.
  • Ability to multi-task, adapt to change, accept coaching and flourish in a fast-paced setting.
  • General experience with production, graphic arts, and/or promotional industry helpful.

 Requirements:

  • High School Diploma or Equivalent
  • 2-5+ years customer service or account management experience (phone experience helpful)
  • Friendly, customer oriented, and detail oriented.
  • Exceptional verbal communication skills and follow-up

*If this is who you are and you have a proven track record of accomplishments in this arena, submit your resume at careers@handstandsproducts.com